Low E glass, used in most double glazing units, is easily scratched and it is therefore recommended that hand jewellery is removed prior to cleaning. Any proprietary household cleaner may be used with a soft cloth and it is recommended that heavy external grime be initially removed with a solution of soap and water.
If scratches do occur, most can be removed with jewellers rouge or an equivalent rubbing compound.
Avoid all solvent based or abrasive cleaners. Wash frames with soap and water solution every four months to remove any grime and atmospheric deposits. If required, clean with a non-abrasive proprietary cleaner to remove any stubborn blemishes.
Your double glazed products are designed with an in-built drainage system, comprising slots within the thresholds that allow any water ingress to flow to the outside. To ensure an efficient system these slots must remain unblocked. Periodically, remove dirt, clear drain holes and check drainage operations by flushing through with water.
and general maintenance ensure that the weatherseals fitted to your products do not become dislodged from their grooves. Should this occur, slide back into position immediately to avoid damage when the product is closed. If the weatherseals are broken or damaged and draughts are felt around the product, ensure prompt replacement by contacting us.
When installed, brasswork is fully protected with lacquer. In time and through normal wear and tear, this lacquer may peel or become tarnished.
In the home, this natural water content is increased by normal day to day living. The water vapour remains undetectable while floating in warm air, but upon contact with cold surfaces: windows, mirrors, tiles etc., condensation occurs and vapour turns to water droplets.
As energy efficient windows are designed to prevent heat escaping there is also a chance you could experience condensation on the outside of your window. This basically shows that your windows are doing their job properly and reducing heat loss through the glass. Such condensation will usually dissipate within a short period of time in much the same way as morning dew.
Provide natural ventilation whenever possible by:
Opening a window
Fitting a ventilator/extractor unit in the kitchen and bathroom.
Fitting wall vents to provide air flow.
Maintain some permanent heat in the house during cold weather. Marginally increase the temperature in areas where condensation is a particular problem. If possible, fit radiators under windows to maintain the temperature of the inside pane of your double glazing.